virtual assistance for property professionals
I provide virtual assistance services tailored for property professionals, including estate agents, letting agencies, landlords, property managers and surveyors. By handling daily admin tasks and streamlining operations, I free up your time so you can focus on managing properties, closing deals, and growing your business. I understand how crucial timing is in this industry, and how time-consuming the behind-the-scenes admin can be. With my help, there’s no more holding back.
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Most Popular Tasks I Offer
Report Preparation & Research:
- Drafting and formatting property valuation reports
- Researching comparables (comps) and recent sales data
- Organizing site notes, measurements, and findings into structured reports
- Ensuring compliance with RICS (Royal Institution of Chartered Surveyors) guidelines
Admin Support
- Scheduling property inspections and client meetings
- Managing email correspondence with clients, lenders, and solicitors
- Keeping records of completed and pending surveys
- Organizing documentation for mortgage lenders or legal teams
Financial & Legal Compliance
- Sending invoices and tracking payments
- Maintaining a database of clients, properties, and past valuations
- Recording rental income and expenses for tax purposes
- Tracking invoices and utility payments
- Ensuring compliance with rental laws (EPC, Gas Safety, Right to Rent, etc.)
Lead Management & Client Engagement
- Responding to property inquiries and booking viewings
- Qualifying leads and updating CRM systems
- Following up with potential buyers via email or calls
- Managing a database of buyers, sellers, and investors
Property Listings & Marketing
- Uploading and updating listings on Zoopla, Rightmove, OnTheMarket, and agency websites
- Writing engaging property descriptions
- Editing and enhancing property photos and virtual tour videos
- Designing brochures, flyers, and social media graphics
Property Management & Maintenance
- Coordinating maintenance requests and liaising with contractors
- Keeping records of repair requests, costs, and invoices
- Organizing regular inspections and move-in/move-out checklists
- Sending rent reminders and tracking payments
Tenant & Lease Management
- Handling tenant inquiries and complaints
- Preparing tenancy agreements and renewals
- Collecting rent and sending late payment reminders
- Keeping track of lease expirations and renewals
Tenant Screening & Applications
- Handling inquiries and scheduling property viewings
- Collecting and verifying tenant applications (background checks, references)
- Drafting tenancy agreements and lease documents
- Ensuring compliance with tenancy regulations (Deposit Protection, Right to Rent checks)