Hello! I’m Agata, the founder of The Proper VA. I’m so glad you’ve found your way here and are exploring how a virtual assistant can support you.

I moved to Edinburgh from Poland in 2005, making it my home, starting my family, and building my career. After earning a master’s degree in business administration, I was ready for new challenges and experiences.

My journey began in accountancy. I started as a secretary and later became a credit controller, supporting a well-established accountancy firm. I provided administrative support to directors, accountants, and management staff, handling diary management, chasing payments, and managing other key tasks.

Later, I transitioned into real estate, joining major corporate firms such as Jones Lang LaSalle and CBRE as a surveying executive and estates assistant. I supported Associate Directors and Senior Surveyors while managing properties for Lloyds Banking Group. My role involved coordinating communication between managers, solicitors, tenants, and landlords, as well as handling lease obligations, invoice production, travel arrangements, and other essential administrative tasks.

You can check out my career path on my LinkedIn profile for more details.

After having my first son, I decided to use my skills to help busy business owners directly. I launched my virtual assistance business and have been supporting professionals ever since.

I’m a well-organized and motivated individual who enjoys a challenge. I love admin work, Excel, and social media management. I’m more of a writer and texter than a caller, as I don’t particularly enjoy taking calls—so I don’t offer call handling as part of my services. I also hate being late, as I feel awful wasting people’s time.

When I’m not helping businesses streamline their operations, I love exploring new places, spending quality time with my kids, and enjoying a great cup of coffee.

You’ll often find me lifting weights at the gym, riding motorbikes, or planning my next adventure.